Help Center
How MySurrogacy works
Practical guides for every module in your private journey workspace. Start with what you need now; come back when a new step feels overwhelming.
Getting started
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Getting started
Create a private journey, switch between journeys, and find your way around the dashboard without filling every module on day one.
Common questions:
- How do I create my first journey?
- Can I use MySurrogacy before choosing an agency?
- What does the Home dashboard show?
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Country Finder
Answer practical questions and browse country profiles to research destinations. Results are starting points for your own due diligence, not legal advice.
Common questions:
- How are destination results grouped?
- Should I treat scores as a ranking?
- How do country profiles relate to the finder?
Planning your journey
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Agency selection
Compare agencies and programs privately, capture calls and documents, and record your final choice when you are ready.
Common questions:
- Are my comparisons visible to other users?
- How do presets and checklists help?
- When should I record a final agency choice?
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Milestones
Track major steps across clinic, legal, pregnancy, birth, and post-birth stages with planned and actual dates.
Common questions:
- What is the difference between expected and actual dates?
- Can I use a fuzzy label instead of an exact date?
- Do completed milestones disappear?
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Questions
Store questions for agencies, clinics, lawyers, or consulates. Track what is unanswered and keep answers next to the question.
Common questions:
- How do I mark a question as answered?
- Can I link a question to a contact?
- Should I use Questions or Notes?
Staying organized
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Checklists
Build private to-do lists or light preparation estimates separate from your formal Costs ledger.
Common questions:
- How are checklists different from Costs?
- Can I reuse checklist templates?
- Do checklist items have due dates?
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Documents
Keep contracts, clinic paperwork, legal files, and travel documents in a private vault. Downloads always go through the app.
Common questions:
- What file types can I upload?
- Who can see uploaded documents?
- Can I link a document to a cost or payment?
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Contacts
Organize agencies, clinics, lawyers, coordinators, and anyone else involved so names and roles do not scatter across threads.
Common questions:
- What contact types are available?
- How do contacts link to notes and payments?
- Should I add everyone I meet?
Tracking dates and communication
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Calendar
See dated items from across your journey, add manual events, and review calendar suggestions extracted from notes before anything is created.
Common questions:
- What is the difference between calendar events and dated items?
- How does backfill from notes work?
- Why might a suggested date show a duplicate warning?
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Notes
Capture calls, agency updates, decisions, and reminders. Link notes to contacts, milestones, or payments and search across your journey.
Common questions:
- What is message date for?
- When should I link a contact or milestone?
- How do notes connect to calendar backfill?
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Import conversation
Upload a WhatsApp text export, review suggested note candidates, edit fields, and import only what you select. Raw upload files are not kept.
Common questions:
- What file format does import accept?
- Can I edit candidates before importing?
- What happens after import for calendar dates?
Managing budget and documents
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Costs
Track expected costs, invoices, payments, currencies, and what is still outstanding in one private budget view.
Common questions:
- How do I avoid double counting a payment?
- What is the difference between contract currency and reporting currency?
- Can payments appear in my calendar?
Working with others
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Members
Invite a partner or trusted collaborator into the same private journey when you want shared access.
Common questions:
- Who can see my journey data?
- What is the difference between owner and member?
- How do invitations work?
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Settings
Adjust journey name, reporting currency, timezone, archiving, and other basics that shape how your workspace behaves.
Common questions:
- How do I change my journey reporting currency?
- What is journey timezone used for?
- Can I archive a completed journey?
Privacy and safety
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Privacy and security
How MySurrogacy handles private journey data, uploads, sharing, and boundaries around advice.
Common questions:
- Is my journey data public?
- What happens to imported conversation files?
- Does MySurrogacy give legal or medical advice?
Quick FAQ
- Is MySurrogacy an agency?
- No. It is a private workspace for intended parents to organize their own journey, not a matching service or surrogacy program.
- Can I invite my partner?
- Yes, through Members, when you want someone else in the same private journey.
- Is there a mobile app?
- There is no native app to download for now. You can use the responsive website on your phone. On many devices you can add MySurrogacy to your Home Screen so it opens like a web app.